Reply from "Qatar Airways""Qatar Airways: An impeccable trip with excellent food, recent planes and service too."
Qatar Airways
An impeccable trip with excellent food, recent planes and service too.
A flawless flight with great food and service on a pleasant and comfortable aircraft. Nothing went wrong with the flight, and all planes arrived on time and worked well. Moreover, Qatar Airways
have recent planes, good welcome, good food, no delays and even ahead! good experience.
Much better than several European company
Perfect experience with Qatar Airways
Perfect experience with Qatar Airways. There are no delays, smooth transportation in both directions through Cairo Airport. Great flight attendants, really took care of me and my partner. Great food and entertainment.
Overall, an amazing experience and I would love to use Qatar Airways again in the future.
So, I can definitely consider Qatar Airways to be one of the best airlines in the world.
After buying tickets my wife was diagnosed with cancer. I was eligible for a refund but with a £307 charge. I contacted Qatar and asked for a full refund. They requested documents from the hospital stamped and signed by tge doctor and our marriage certificate. I provided this. No response. I rang , documents not found. I resent. They said the letter wasn’t stamped by the hospital, I pointed out it was and where it was. After lots of generic email responses and some hours on tge phone I finally got a refund with a charge of £307. I could have saved myself hours by simply getting this initially. I wrote to Qatar in London and received no reply
Qatar Airways
1 5
nick
Rating 1.0/5.0
Review Published: May 13th, 2024
Reply from "Qatar Airways""Very poor customer service for cancer patient"
After buying tickets my wife was diagnosed with cancer. I was eligible for a refund but with a £307 charge. I contacted Qatar and asked for a full refund. They requested documents from the hospital stamped and signed by tge doctor and our marriage certificate. I provided this. No response. I rang , documents not found. I resent. They said the letter wasn’t stamped by the hospital, I pointed out it was and where it was. After lots of generic email responses and some hours on tge phone I finally got a refund with a charge of £307. I could have saved myself hours by simply getting this initially. I wrote to Qatar in London and received no reply
Qatar Airways Company Q.C.S.C., operating as Qatar Airways, is the flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha, the airline operates a hub-and-spoke network, flying to over 170 international destinations across five continents from its base at Hamad International Airport.
Qatar Airways An impeccable trip with excellent food, recent planes and service too. A flawless flight with great food and service on a pleasant and comfortable aircraft. Nothing went wrong with the flight, and all planes arrived on time and worked well. Moreover, Qatar Airways have recent planes, good welcome, good food, no delays and even ahead! good experience. Much better than several European company Perfect experience with Qatar Airways Perfect experience with Qatar Airways. There are no delays, smooth transportation in both directions through Cairo Airport. Great flight attendants, really took care of me and my partner. Great food and entertainment. Overall, an amazing experience and I would love to use Qatar Airways again in the future. So, I can definitely consider Qatar Airways to be one of the best airlines in the world.
Notify company regarding this commentAfter buying tickets my wife was diagnosed with cancer. I was eligible for a refund but with a £307 charge. I contacted Qatar and asked for a full refund. They requested documents from the hospital stamped and signed by tge doctor and our marriage certificate. I provided this. No response. I rang , documents not found. I resent. They said the letter wasn’t stamped by the hospital, I pointed out it was and where it was. After lots of generic email responses and some hours on tge phone I finally got a refund with a charge of £307. I could have saved myself hours by simply getting this initially. I wrote to Qatar in London and received no reply
After buying tickets my wife was diagnosed with cancer. I was eligible for a refund but with a £307 charge. I contacted Qatar and asked for a full refund. They requested documents from the hospital stamped and signed by tge doctor and our marriage certificate. I provided this. No response. I rang , documents not found. I resent. They said the letter wasn’t stamped by the hospital, I pointed out it was and where it was. After lots of generic email responses and some hours on tge phone I finally got a refund with a charge of £307. I could have saved myself hours by simply getting this initially. I wrote to Qatar in London and received no reply