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noon has everything you need under one roof Noon
Based on 7 reviews
1.0

Bought a two user antivirus and it showed it was already in use, while trying to install. Contacted the antivirus company and they informed me, the key is already registered. Wrote to noon, but they where neither ready to take responsibility nor willing to return the payment I made.
And the odd thing I noted that they were even not willing to give me the seller’s contact details.
The net result : I lost my money, time and effort, for nothing.

1 5
Tomichan
Rating 1.0/5.0
Review Published: February 22nd, 2024
Reply from "Noon" "Bad customer care"

Bought a two user antivirus and it showed it was already in use, while trying to install. Contacted the antivirus company and they informed me, the key is already registered. Wrote to noon, but they where neither ready to take responsibility nor willing to return the payment I made.
And the odd thing I noted that they were even not willing to give me the seller’s contact details.
The net result : I lost my money, time and effort, for nothing.

Their service is very basic, and full of issues. It doesn’t matter if you’re a regular customer or not there are always problems with the delivery, missing items, wrong items, delays etc. The customer service is way below average and the quality isn’t at a satisfactory level at all.

1 5
Abdulrahman Ali Shanati
Rating 1.0/5.0
Review Published: February 22nd, 2024
Reply from "Noon" "Their service is very basic"

Their service is very basic, and full of issues. It doesn’t matter if you’re a regular customer or not there are always problems with the delivery, missing items, wrong items, delays etc. The customer service is way below average and the quality isn’t at a satisfactory level at all.

If there is negative points that what I want to give. I’m very disappointed on noon food app. After I ordered food and got deduction on my account then they were telling me sorry coz my order got cancelled. Omg after how many minutes waiting before they informed and I waited and expect. Why they can’t check first before accepting the order and deduct the payment! It soo gross

1 5
Marlyn Asid
Rating 1.0/5.0
Review Published: February 22nd, 2024
Reply from "Noon" "If there is negative points that what I…"

If there is negative points that what I want to give. I’m very disappointed on noon food app. After I ordered food and got deduction on my account then they were telling me sorry coz my order got cancelled. Omg after how many minutes waiting before they informed and I waited and expect. Why they can’t check first before accepting the order and deduct the payment! It soo gross

If cannot solve the issue no need to contact the customer, they just call to convince you, please don’t be upset but no solution

1 5
Mohamed Sarhan
Rating 1.0/5.0
Review Published: February 22nd, 2024
Reply from "Noon" "no solution can be provided"

If cannot solve the issue no need to contact the customer, they just call to convince you, please don’t be upset but no solution

Been a loyal customer since long.Bought a yoga mat lately , quality poor n money wasted.
A customer cannot give the feedback unless they use it , their reply nw is the return window is closed , v sorry we cannot do anything.

Where is the post product sales service/feedback here ? Difficult to trust further.

1 5
Sonia Bhatia
Rating 1.0/5.0
Review Published: February 22nd, 2024
Reply from "Noon" "Dissatisfied customer"

Been a loyal customer since long.Bought a yoga mat lately , quality poor n money wasted.
A customer cannot give the feedback unless they use it , their reply nw is the return window is closed , v sorry we cannot do anything.

Where is the post product sales service/feedback here ? Difficult to trust further.

Logs me out every 2 months and deletes all my order and wishlist history, takes 4 min for OTP code to send horrible service would rate 0 if I could

1 5
Mahxp
Rating 1.0/5.0
Review Published: February 22nd, 2024
Reply from "Noon" "Logs me out every 2 months and deletes…"

Logs me out every 2 months and deletes all my order and wishlist history, takes 4 min for OTP code to send horrible service would rate 0 if I could

Worst experience. Bought a furniture (metal shoe rack ) that looks very different when arrived from their pics. Tried to return it immediately after arrived and their answer was Noon doesn’t accepts returns because it was fulfilled by Arabest… I don’t remember paying to Arabest…but to noon…anyway…It was my first and will be my last order with them . I lost 257 AED. They lost a customer for ever.

1 5
ax frank
Rating 1.0/5.0
Review Published: February 22nd, 2024
Reply from "Noon" "Worst experience. Not returns accepted"

Worst experience. Bought a furniture (metal shoe rack ) that looks very different when arrived from their pics. Tried to return it immediately after arrived and their answer was Noon doesn’t accepts returns because it was fulfilled by Arabest… I don’t remember paying to Arabest…but to noon…anyway…It was my first and will be my last order with them . I lost 257 AED. They lost a customer for ever.

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Noon

As the leading destination for online shopping in the UAE, noon has everything you need under one roof. Whether you’re shopping for the latest electronic products, fashion, homeware, products for kids and babies, books and stationery, sports and health essentials, beauty products, or groceries, we have millions of products in the noon UAE store. As a customer-centric online store, we make it easier to buy online with flexible payment plans that help you save, along with regular sales across our extensive product range, gift cards, wishlists, our exclusive Mashreq VIP card, our easy-to-use shopping app, and so much more.

At noon, we work hard to deliver the very best experience for our customers. We deliver to Dubai, Abu Dhabi and all other cities in the UAE. As a superstore with multiple departments and exceptional customer service, we offer so much more than your average online shop. We go above and beyond to make your shopping experience as stress-free as possible, with products that offer long-term quality. Save time and effort, and enjoy one-stop shopping from the comfort of your home. Shop online and get free shipping on orders over a set amount.

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